9.12.07

Don't Expect Luggage To Arrive, or, Friends Don't Let Friends Fly Delta

Luggage, once checked onto Delta Airlines, ceases to exist. Really.
They can't track it. They have no idea where it is. Bob from Bangalore
can't help you.
I've been calling Qantas too and they've been only slightly less
useless, but as the fault didn't originate with them that's not all
that surprising. As the final carrier, it's their responsibility to
check

http://www.worldtracer.aero/filedsp/qf.htm and offer useless
platitudes.

Luggage has now been missing for 48 hours, somewhere within JFK,
because Qantas have no record, so there has been no handoff.

If anyone has any better ideas re: Delta, let me know, but I'm going
to try to hunt down a number for the JFK terminal Baggage Claim .

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